Job Purpose                                     

To provide technical support, troubleshooting, and after-sales service to customers, ensuring correct product usage, system reliability, and customer satisfaction while supporting sales and engineering teams.

Key Responsibilities

• -Provide on-site and remote technical support to customers
• -Diagnose and troubleshoot mechanical, electrical, or system issues
• -Internal coordination
• -Assist with installation, commissioning, and basic maintenance of equipment and spare parts
• -Prepare service reports and technical documentation

Requirements

• -Bachelor’s degree or Diploma in Mechanical, Electrical, Industrial Engineering, or related field
• -Experience in industrial technical support or maintenance is an advantage
• -Basic knowledge of spare parts (belts, bearings, motors, sensors, lubrication, etc.)
• -Willing to travel to customer sites and factories
• -Good problem-solving and communication skills
• -English reading ability for manuals and technical documents is a plus

Benefits 

• -Receive training from the company on relevant skills
• -Receive a salary that is appropriate to the job market
• -Incentives and commissions
• -Annul leave and, Another benefit

Apply Now 

• -Email              : phala.sambath@riscoltd.com
• -Tel                  : 098 665 388 (Telegram)
• -Head Office   : #A65, Russian Blvd, Toeukthla, Sen Sok, Phnom Penh